Live patient queue for clinics
Waro puts your queue on every patient's phone. Your front desk adds them in seconds, they get a private link on WhatsApp, and they walk in right when it's their turn — instead of crowding your waiting room for an hour. You get back a calm clinic, an unburdened front desk, and real numbers about your day.
FRONT DESK · UP NEXT
WAITING-ROOM TV
The daily scene
The waiting room is full by 10 am
Patients arrive early to hold their place, then sit for an hour in a crowded room — unwell people, packed together, watching the door.
"How much longer?" — on repeat
Your receptionist answers the same question all day, defends a paper token list, and still gets the blame when the line feels unfair.
The day ends with zero numbers
How many patients today? Average wait? No-shows? Busiest hour? You run a clinic every day and nobody can actually tell you.
Waro fixes all three with one link. Here's how ↓
How Waro works
01
Name and phone — that's it. Waro assigns a token and creates a private queue link, ready to share on WhatsApp in one tap.
02
From home, the car, or a café nearby. They see the live line, their token, and a wait estimate that self-corrects as your day unfolds.
03
Every phone updates in about three seconds, and the waiting-room TV announces the token out loud. The next patient walks in — on time.
One system, every screen
The patient, your front desk, the waiting room, and you. Each gets exactly one screen — and they all stay in sync, live.
For your patients
The link opens a private page with their token, their live position, and an honest wait estimate. It learns your real consultation pace as the day goes on — not a fixed guess that's wrong by noon.
Dr. Sharma's Clinic · 9:04 am
You're in today's queue. Token 17. Watch your turn live: waro.app/q/sharma-x7k2
Estimate adapts to the doctor's real pace today
For your front desk
Add a patient in seconds, share their link on WhatsApp with one tap, and run the queue without paper slips or shouting names. It's built for a busy desk — every action is instant, and safe even when two staff tap at once.
Coming soon: the link sends itself on WhatsApp
For your waiting room
Open one link on any TV or tablet — no login, never expires. Everyone in the room sees where the line stands, and tokens are announced out loud in a natural voice, with a chime.
PATIENTS / DAY
62
AVG WAIT
18 min ↓
NO-SHOWS
4%
PEAK HOUR
11 am
For you, the doctor
Patients per day, average wait, consultation pace, no-show rate, your busiest hour — computed from the real queue, not from memory. Seven, thirty, or ninety days back.
Trust, built in
Tokens only, in public
The live queue never shows names or phone numbers. Patient details stay on secure, staff-only screens — even system logs are scrubbed.
Private, unguessable links
Every patient link is unique and private. Staff access is controlled per clinic, and deactivated accounts are locked out completely.
Fast, even when it's packed
Screens update in about three seconds, and the live queue is built to serve thousands of patients watching at once.
Tested like it matters
Every queue action is transaction-safe — no double-calls when two staff tap at once — and the system ships with 160+ automated checks.
Are you a patient?
You don't need an account, and there's nothing to install. Open the link your clinic sent you, see your token and your live place in line, and walk in when it's nearly your turn. That's the whole thing.
Your name and number stay private — others only ever see token numbers
Common questions
Set up your clinic, add your front desk, and hand the first patient a link — all before your morning session starts.
Live the same morning · Nothing for patients to install · Runs on the phones and TV you already own